West & Willow tech stack
West & Willow runs on Shopify with Gorgias, Yotpo, Loox, Okendo, Klaviyo, Omnisend, Attentive, Rivo detected on the storefront.
Post-purchasenot detected
Page buildernot detected
LoyaltyRivo
Subscriptionsnot detected
SupportGorgias
PlatformShopify
Detected stack
| Layer | Tool | Confidence | Evidence |
|---|---|---|---|
| Platform | Shopify | high | signature: cdn.shopify.com |
| helpdesk-cx | Gorgias | high | signature: gorgias.chat |
| Reviews | Yotpo | good | signature: yotpo |
| Reviews | Loox | good | signature: loox.io |
| Reviews | Okendo | good | signature: okendo |
| Email & SMS | Klaviyo | good | signature: klaviyo |
| Email & SMS | Omnisend | good | signature: omnisend |
| Email & SMS | Attentive | good | signature: attn.tv |
| loyalty-apps | Rivo | good | signature: rivo.io |
How West & Willow compares in pets
We detect 9 tools on West & Willow's storefront, across 5 of 10 tracked layers, above the pets median. The median pets brand in our index runs 4.
Layer by layer
| Layer | On this storefront | pets peers |
|---|---|---|
| Platform | Shopify | 96% |
| Email & SMS | Klaviyo, Omnisend, Attentive | 71% |
| Reviews & UGC | Yotpo, Loox, Okendo | 63% |
| Support & CX | Gorgias | 17% |
| Analytics | not detected | 17% |
| Upsell & checkout | not detected | 16% |
| Subscriptions | not detected | 24% |
| Loyalty | Rivo | 7% |
| Page builder | not detected | 13% |
| Post-purchase | not detected | 3% |