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Loox

Shopify review apps Free tier

Loox: rated 4.9 ★ across 8,892 App Store reviews, pricing from free, free tier available.

Pricing & ratings last verified 2026-08-29

Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesses use Loox

Pricing

PlanMonthlyLimits / notes
Beginner (Reviews) $0 Up to 500 total orders; up to 20 AliExpress scanned reviews.
Beginner (Reviews & Referrals) $0.99 Up to 500 total orders; up to 20 AliExpress scanned reviews.
Convert $49.99 Unlimited total orders and unlimited AliExpress products to import.
Unlimited $299.99 Unlimited total orders, review requests, referrals, and AliExpress products to import.

Prices are shown in USD. Billing follows Shopify's 30-day subscription billing period; no annual commitment is offered.

Verified 2026-08-29 from source.

Features

  • ✓ Photo reviews
  • ✓ paid Video reviews
  • ✓ Email review requests
  • — SMS review requests
  • ✓ paid Google Shopping feed
  • ✓ Google rich snippets
  • ✗ Q&A
  • ✓ Instagram / UGC galleries
  • ✓ Display widgets & carousels
  • ✓ Coupons for reviews
  • ✓ paid Referrals
  • ✓ paid AI features
  • ✓ Multilingual
  • ✓ Klaviyo integration
  • ✓ paid API access
  • ✓ Free plan

From the vendor's App Store listing (2026-07-15); "—" = not stated.

What merchants say

Recent visible sentiment is strongly positive, with praise concentrated around customer support, quick resolutions, and general ease of use. The most detailed reviews describe support successfully fixing complex storefront or widget-display problems, while many other reviews are short endorsements with limited detail.

  • ＋ Responsive support — Several merchants highlight fast, clear help from support staff who resolved setup or display problems.
  • ＋ Ease and convenience — Merchants describe the app as helpful, easy to use, or more convenient than alternatives.
  • ＋ Reliable issue resolution — Support is credited with diagnosing specific store or theme issues and getting the review widget working correctly.
  • ＋ Strong overall satisfaction — Multiple reviews give brief but clearly positive endorsements such as liking the app or calling the experience good.
  • ＋ Useful review tools — Some merchants specifically value the review-related tools and performance of the plugin.
  • － Theme or display complexity — A small number of reviews imply that customized themes or security settings can create widget visibility issues that require support intervention.
  • － Sparse review detail — Many visible reviews contain little or no explanatory text, limiting insight into exact merchant outcomes.

Best for: These reviews suggest the app fits Shopify merchants who want a polished product review solution and value hands-on support when integrating it with their theme.

Watch out: Merchants with heavily customized themes may occasionally need support help to resolve widget display or configuration issues.

Synthesized from the 19 most recent App Store reviews (2026-07-15); themes paraphrased.

Who runs Loox

4% of indexed storefronts

Detected on 131 of the 3797 DTC brands we track: M M Lafleur , YoungLA , RSVLTS , Indestructible Shoes , Freja , Incerunmen , Rebel Bro , AnyAge Wear , Evans Sneakers , FTL Bags , Hell Babes , Intimisa , Makara Wear , Piume collection , Ripple Yoga Wear , Western Republic , X9X Sneakers , happiness project , Tubby Todd , Wildbird , KeaBabies , Luie , Toothbrush Toys , kidzonetoys , Hickap , Bask and Lather , Jill Razor , Glow Hub , Lashify Lashes , ANSWR , Cra Yon , Davines , Hanz De Fuko , Lash , Remilia Hair , Wiley Body , Multitasky , Backfire , Soul Cap , Art Of Ping Pong , Walking Pad , Bionic Gym , Phenom Elite , The Tib Bar Guy , Cacao & Cardamom , ELEAT , Joila Foods , Matchabar and 83 more brands. From storefront signature detection — see brand stacks.

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