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Attentive

Email & SMS marketing

Attentive: rated 4.8 ★ across 106 App Store reviews.

Pricing & ratings last verified 2026-08-29

Email and SMS personalization at scale. Reaching and engaging customers in a truly personalized way.

Pricing

PlanMonthlyLimits / notes
SMS, email, RCS, & push — Pricing based on subscriber list size and messages sent.
Text & email — Pricing based on subscriber list size and messages sent.
Text — Usage-based pricing by message and subscriber count; pricing based on list size and messages sent.
AI Pro — Flat monthly fee; amount not disclosed.
AI Grow — Flat monthly fee; amount not disclosed.
AI Journeys — Pay-per-click pricing; rate not disclosed.
AI Essentials — Included with all plans.
Everything you need to grow with Attentive — Custom pricing based on volume and needs.

Verified 2026-08-29 from source.

Features

  • ✓ Email campaigns
  • ✓ SMS marketing
  • ✓ Automation flows
  • ✓ Segmentation
  • ✓ A/B testing
  • ✓ Forms & popups
  • ✓ Push notifications
  • ✓ Transactional email
  • ✓ Template library
  • ✓ Analytics & reporting
  • ✓ AI features
  • ✓ Personalization
  • ✓ Deliverability tools
  • ✓ Review app integration
  • ✓ API access
  • ✗ Free plan

From the vendor's App Store listing (2026-07-15); "—" = not stated.

What merchants say

Sentiment in the identifiable recent reviews is strongly positive, with merchants emphasizing support quality, ease of use, and measurable gains from SMS and email programs. The main negative feedback is isolated but material, focused on onboarding/support expectations, billing clarity, and contract flexibility.

  • ＋ Responsive support — Merchants frequently credit account managers, CSMs, and managed support with quick help, strategic input, and hands-on optimization.
  • ＋ Ease of use — Many reviewers describe the platform as straightforward for building campaigns, journeys, automations, and reports without heavy setup effort.
  • ＋ Revenue and growth impact — Reviews often report stronger SMS or email performance, including improved revenue, audience growth, and better outcomes after switching providers.
  • ＋ SMS and email capabilities — Merchants value managing SMS, email, newsletters, journeys, flows, and campaigns in one marketing platform.
  • ＋ Strategy and optimization guidance — Several reviews highlight proactive recommendations for campaign planning, channel growth, compliance, and program improvement.
  • － Setup and support gaps — A few merchants mention hiccups, unresolved onboarding expectations, or needing to troubleshoot setup and billing questions themselves.
  • － Contract rigidity — One review raises concerns about exclusivity, long lock-in terms, penalties, and limited flexibility when evaluating other tools.
  • － Billing confusion — One reviewer reports unexplained message charges and difficulty getting a clear answer across support teams.

Best for: These reviews suggest the app fits Shopify brands that want a managed SMS and email platform with proactive account support and growth-oriented campaign guidance.

Watch out: Merchants should clarify onboarding scope, billing mechanics, and contract exclusivity terms before committing.

Synthesized from the 20 most recent App Store reviews (2026-07-15); themes paraphrased.

Who runs Attentive

15% of indexed storefronts

Detected on 482 of the 3797 DTC brands we track: Alo Yoga , Everlane , Jaded London , Nobull , Tecovas , Kizik Shoes , Thursday Boots , U S Polo Assn , Allbirds , With Jean , Sneaker Politics , Dippin Daisy S , Frankies Bikinis , Faherty Brand , Cult Gaia , Negative Underwear , Bohme , Andie , Los Angeles Apparel , Eberjey Pajamas , Fleur Du Mal , M Gemi , Set Active , Alphalete Athletics , Oliver Cabell Sneakers , Bad Birdie , Oak And Fort Clothing , Clove Shoes , Ralph Christian Watches , Girls Crew , Pashion Footwear , Alex Crane , Butter Goods , Ciele , Roolee , Sinners Attire , Tropic Of C , Freshly Picked , Cupshe , Herve Leger , Toms , Steve Madden , Jonathan Simkhai , Ivory Ella , YoungLA , Rainbow Shops , Akira , Eloquii and 434 more brands. From storefront signature detection — see brand stacks.

Compare Attentive

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