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Okendo

Shopify review apps Category leader

Okendo: rated 4.9 ★ across 1,314 App Store reviews.

Pricing & ratings last verified 2026-10-01

Drive revenue by turning shoppers into Superfans with Okendo, the only customer marketing platform that offers Reviews, Loyalty, Referrals, Quizzes, and Surveys

Pricing

PlanMonthlyLimits / notes
Okendo Platform — Pricing varies by monthly order volume: 0–200, 201–1,500, 1,501–3,500, 3,501–10,000, or 10,001+ orders.
Okendo Platform Scale — No usage caps; unlimited orders for the subscription term.
Reviews + Referrals + Surveys Bundle — Pricing varies by monthly order volume: 0–200, 201–1,500, 1,501–3,500, 3,501–10,000, or 10,001+ orders.
Reviews + Quizzes + Surveys Bundle — Pricing varies by monthly order volume: 0–200, 201–1,500, 1,501–3,500, 3,501–10,000, or 10,001+ orders.
Reviews + Loyalty + Surveys Bundle — Pricing varies by monthly order volume: 0–200, 201–1,500, 1,501–3,500, 3,501–10,000, or 10,001+ orders.
Essentials — Order-volume-based pricing; exact tier limits and prices are not present in the supplied text.
Growth — Order-volume-based pricing; exact tier limits and prices are not present in the supplied text.
Power — Order-volume-based pricing; exact tier limits and prices are not present in the supplied text.
Advanced — Order-volume-based pricing; exact tier limits and prices are not present in the supplied text.
Enterprise — Order-volume-based or custom pricing; exact limits and prices are not present in the supplied text.

Verified 2026-10-01 from source.

Features

  • ✓ Photo reviews
  • ✓ Video reviews
  • ✓ Email review requests
  • ✓ SMS review requests
  • — Google Shopping feed
  • ✓ Google rich snippets
  • ✓ paid Q&A
  • — Instagram / UGC galleries
  • ✓ Display widgets & carousels
  • ✓ Coupons for reviews
  • ✓ Referrals
  • ✓ paid AI features
  • — Multilingual
  • ✓ Klaviyo integration
  • — API access
  • ✓ Free plan

From the vendor's App Store listing (2026-07-15); "—" = not stated.

What merchants say

Sentiment in the identifiable recent reviews is overwhelmingly positive, with merchants most often praising support quality, proactive account guidance, and a smooth implementation experience. The app is also viewed as feature-rich and capable of improving review programs, though a small number of reviews flag price, setup delays, or fit for lower-volume merchants as caveats.

  • ＋ Responsive support — Merchants repeatedly highlight fast, helpful assistance from support, customer success, and account management teams.
  • ＋ Proactive guidance — Several reviewers say the team suggests best practices, optimization ideas, and revenue or review-collection improvements.
  • ＋ Easy setup and use — Many reviews describe onboarding, implementation, navigation, and store integration as smooth or intuitive.
  • ＋ Strong feature set — Merchants value the breadth of review, loyalty, referral, quiz, Google review, and customer marketing capabilities compared with alternatives.
  • ＋ Effective review growth — A few merchants report measurable improvements in review collection or better review-program performance after using the platform.
  • － Setup delays — One merchant reports that key review-request emails were still not live after several weeks and expected further delays for rewards setup.
  • － Pricing concern — One reviewer notes the app is expensive, though they still felt the value justified the cost.
  • － Scale fit — One review implies the platform is especially worthwhile for stores with enough order volume to benefit from its capabilities.

Best for: These reviews suggest the app fits growing Shopify brands that want a robust reviews and customer marketing platform with hands-on support and optimization guidance.

Watch out: The main caveat is that implementation quality and timeline may matter, especially for merchants adopting multiple modules or expecting a fast launch.

Synthesized from the 20 most recent App Store reviews (2026-07-15); themes paraphrased.

Who runs Okendo

59% of indexed storefronts

Detected on 1864 of the 3796 DTC brands we track: SKIMS , Everlane , Nobull , Kizik Shoes , Brunt , Elite Eleven , Pair Eyewear , Afends , The Oodie , Ecoalf , Finisterre , Echt , Beyond Yoga Clothing , Marine Layer , Brain Dead , M M Lafleur , Aviator Nation , Bylt Basics , I Am Gia , Triangl Swimwear , Frankies Bikinis , Faherty Brand , Cult Gaia , Negative Underwear , Mack Weldon , Andie , Blackmilk , Eberjey Pajamas , Tea , Fleur Du Mal , Elevated Faith , Moon Magic , Kane , Wolf And Shepherd , Vessi , M Gemi , Set Active , Dressbarn 65Ddd , Mnml , Alphalete Athletics , Birdies , Draper James , Oliver Cabell Sneakers , Bad Birdie , Roark , State And Liberty , Tkees , Wiskii Active and 1,816 more brands. From storefront signature detection — see brand stacks.

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