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REVIEWS.io
Last verified 2026-07-15 4.7 ★ (726) Free tier
REVIEWS.io: rated 4.7 ★ across 726 App Store reviews, pricing from free, free tier available.
Upgrade your Shopify experience with Reviews.io. Trusted product reviews app to elevate customer engagement and build brand credibility.
Visit REVIEWS.io App Store listing
Pricing
| Plan | Monthly | Limits / notes |
|---|
| Free | $0 | 25 review invites |
| Essentials | — | Up to 300 review invites |
| Start-Up | — | Up to 1,500 review invites; includes 100 SMS invites per month |
| Grow | — | Up to 5,000 review invites; includes 100 SMS invites and 100 survey replies per month |
| Plus | — | Up to 10,000 review invites; includes 100 SMS invites and 100 survey replies per month |
Plan cards display prices in AUD, but page text also states prices are displayed in USD. Values were not converted; non-free paid price fields are null because the visible plan card currency is AUD.
Verified 2026-07-15 from source.
Features
- ✓ Photo reviews
- ✓ Video reviews
- ✓ Email review requests
- ✓ SMS review requests
- ✓ paid Google Shopping feed
- ✓ paid Google rich snippets
- ✓ paid Q&A
- ✓ Instagram / UGC galleries
- ✓ Display widgets & carousels
- — Coupons for reviews
- ✗ Referrals
- ✓ AI features
- ✓ Multilingual
- ✓ Klaviyo integration
- — API access
- ✓ Free plan
From the vendor's App Store listing (2026-07-15); "—" = not stated.
What merchants say
Recent sentiment is mixed but leans positive, with many merchants praising quick support, smooth setup, and useful review collection or migration workflows. The main negative pattern comes from longer-term or more technical users who report unresolved support tickets, widget issues, feature limits, and pricing communication concerns.
- ＋ Responsive support — Many merchants describe support as fast, helpful, knowledgeable, polite, and effective at resolving setup or usage issues.
- ＋ Ease of use — Several reviews say the app is straightforward to use, has an intuitive interface, or works smoothly once installed.
- ＋ Migration help — Merchants moving from other review tools report that importing reviews or switching platforms can be quick with support assistance.
- ＋ Shopify integration — Some users praise the app for integrating well with Shopify and supporting store workflows without much friction.
- ＋ Review and rating features — A few merchants value specific review capabilities such as review widgets, Google rating connections, and review display options.
- － Support delays — Negative reviews repeatedly mention slow or ineffective escalation, unresolved tickets, and unclear follow-through from human support.
- － Feature limitations — Some merchants report missing or limited functionality around flows, widgets, migration badges, or theme-specific behavior.
- － Widget and theme bugs — A recurring issue is that product review widgets may behave poorly on certain themes or mobile layouts and require code-level fixes.
- － Pricing transparency — One merchant reports a plan price increase that felt poorly communicated and inconsistent with the app store listing.
Best for: These reviews suggest the app fits merchants who want a supported product review platform with Shopify integration, migration assistance, and Google ratings-related features.
Watch out: Merchants with complex widget customization, strict migration requirements, or sensitivity to pricing changes should verify plan limits, theme compatibility, and support expectations upfront.
Synthesized from the 18 most recent App Store reviews
(2026-07-15); themes paraphrased.
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