Last verified 2026-08-29some data medium/low confidence
Opinew and REVIEWS.io are both shopify review app tools compared here on pricing verified 2026-08-29, published plans, App Store standing, and themes from recent merchant reviews. REVIEWS.io starts cheaper (free vs $9/mo); REVIEWS.io has a free tier, Opinew does not. REVIEWS.io: These reviews suggest the app fits merchants who want a supported product review platform with Shopify integration, migration assistance, and Google ratings-related features. — from tracked pricing and recent App Store review analysis.
Up to 1,500 review invites and 100 SMS invites per month
Grow
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Up to 5,000 review invites, 100 SMS invites, and 100 survey replies per month
Plus
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Up to 10,000 review invites, 100 SMS invites, and 100 survey replies per month
Plan cards label prices as AUD, although a page note says prices are displayed in USD. No conversion was performed because the source is internally inconsistent. Annual plans are stated to save 20%.
Recent sentiment is mixed but leans positive, with many merchants praising quick support, smooth setup, and useful review collection or migration workflows. The main negative pattern comes from longer-term or more technical users who report unresolved support tickets, widget issues, feature limits, and pricing communication concerns.
＋Responsive support — Many merchants describe support as fast, helpful, knowledgeable, polite, and effective at resolving setup or usage issues.
＋Ease of use — Several reviews say the app is straightforward to use, has an intuitive interface, or works smoothly once installed.
＋Migration help — Merchants moving from other review tools report that importing reviews or switching platforms can be quick with support assistance.
＋Shopify integration — Some users praise the app for integrating well with Shopify and supporting store workflows without much friction.
－Support delays — Negative reviews repeatedly mention slow or ineffective escalation, unresolved tickets, and unclear follow-through from human support.
－Feature limitations — Some merchants report missing or limited functionality around flows, widgets, migration badges, or theme-specific behavior.
－Widget and theme bugs — A recurring issue is that product review widgets may behave poorly on certain themes or mobile layouts and require code-level fixes.
Watch out: Merchants with complex widget customization, strict migration requirements, or sensitivity to pricing changes should verify plan limits, theme compatibility, and support expectations upfront.
Synthesized from the 18 most recent App Store
reviews (2026-07-15); themes paraphrased.
FAQ
Which is cheaper, Opinew or REVIEWS.io?
REVIEWS.io starts lower at free, vs $9/mo for Opinew (verified 2026-08-29).
Does Opinew or REVIEWS.io have a free plan?
REVIEWS.io has a free tier; Opinew does not publish one.
Which is rated higher on the Shopify App Store?
App Store ratings are shown in the table above where available.
How we compare: pricing and plans are collected automatically
from vendor pages on a schedule and shown with verification dates; ratings come
from the Shopify App Store; merchant sentiment is synthesized from the most
recent App Store reviews (paraphrased, never quoted). We currently have no
affiliate relationship with either vendor. Found an error?
The data snapshot behind this page is dated — check the vendor's page for
same-day changes.
Opinew
REVIEWS.io