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Postscript

Email & SMS marketing Free tier

Postscript: rated 4.7 ★ across 1,145 App Store reviews, pricing from free, free tier available.

Pricing & ratings last verified 2026-10-01

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your te...

Pricing

PlanMonthlyLimits / notes
Starter $0 $49 monthly minimum spend; $0.009/SMS and $0.045/MMS, plus carrier fees; includes 2 opt-in keywords.
Growth $100 $0.008/SMS and $0.03/MMS, plus carrier fees; unlimited opt-in keywords.
Professional $500 $0.007/SMS and $0.024/MMS, plus carrier fees.
Enterprise — Custom pricing; option to add RCS.
Postscript AI Plan $699 Per-message rates range from $0.003 to $0.30 depending on the product and message type.

Prices are listed in USD. Listed SMS/MMS rates apply to the US (50 states) and Canada. Average US carrier fees are additional: SMS $0.00330, MMS $0.00799, text RCS $0.0047, and media RCS $0.0087.

Verified 2026-10-01 from source.

Features

  • ✗ Email campaigns
  • ✓ SMS marketing
  • ✓ Automation flows
  • ✓ Segmentation
  • ✓ A/B testing
  • ✓ Forms & popups
  • ✗ Push notifications
  • ✗ Transactional email
  • ✓ Template library
  • ✓ Analytics & reporting
  • ✓ AI features
  • ✓ Personalization
  • ✓ Deliverability tools
  • ✗ Review app integration
  • — API access
  • ✗ Free plan

From the vendor's App Store listing (2026-07-15); "—" = not stated.

What merchants say

Sentiment in the scraped recent reviews is mixed: positive reviewers value Postscript for usable SMS marketing tools, list-building features, and strong support when it works well. However, the newest negative reviews cluster heavily around billing, pricing changes, cancellation terms, and deteriorating support responsiveness.

  • ＋ Responsive support — Positive reviewers often describe support as fast, helpful, friendly, and confidence-building during setup or troubleshooting.
  • ＋ Ease of use — Merchants praise the platform as intuitive for building flows, campaigns, segments, templates, and popups.
  • ＋ SMS growth and engagement — Some reviews credit the app with growing subscriber lists, improving customer engagement, and supporting sales activity.
  • ＋ Strong overall app quality — A few merchants describe the app as useful, sophisticated, or better than other SMS platforms they have tried.
  • － Unexpected fees — Many recent negative reviews focus on charges despite little or no usage, paid minimums, new monthly fees, or disputed service charges.
  • － Poor support experiences — Several merchants say support has become slow, unavailable, unhelpful, rude, or too dependent on automated responses.
  • － Contracts and cancellation — Multiple reviewers complain about contract lock-ins, renewal terms, cancellation confusion, buyout fees, or difficulty confirming account closure.
  • － Unclear credits or plan terms — Some merchants say plan pricing, rollover credits, or free-plan conditions were not obvious until charges accumulated.

Best for: These reviews suggest the app fits merchants who want a mature Shopify SMS marketing platform with flows, segmentation, campaign tools, and hands-on support, especially if they are comfortable reviewing pricing and contract terms closely.

Watch out: The most common caveat is recurring frustration over unexpected charges, minimum fees, contract renewals, and cancellation or refund disputes.

Synthesized from the 18 most recent App Store reviews (2026-07-15); themes paraphrased.

Who runs Postscript

8% of indexed storefronts

Detected on 252 of the 3796 DTC brands we track: Kizik Shoes , Brunt , Pair Eyewear , Aviator Nation , Mack Weldon , Elevated Faith , Roark , Ralph Christian Watches , Gooseberry Intimates , Matt And Nat , Snibbs , Maverick Co , Eby Underwear , Naadam , Portland Leather Goods , Dolls Kill , Goodlife , Western Rise , Killstar , Unique Vintage , Diff Eyewear , Shinesty , melin , Printfresh , Wolven , Jordan Craig , Kenny Flowers , UnboundMerino , Parks Project , Kingice , Flux , Homefield , Vitaly , Amberjack , Mugsy , Outway , Nads , Drop Of Mindfulness 00365 , Hespera , Malbon Golf , Minted , Mr Beast , Prima Dons & Donnas , Psd , Ridge Wallet , Sene , Sportiqe , The Suit Depot and 204 more brands. From storefront signature detection — see brand stacks.

Compare Postscript

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