Loox vs Opinew: which fits your store?

Last verified 2026-08-29 some data medium/low confidence

Loox and Opinew are both shopify review app tools compared here on pricing verified 2026-08-29, published plans, App Store standing, and themes from recent merchant reviews. Loox starts cheaper (free vs $9/mo); Loox has a free tier, Opinew does not. Loox: These reviews suggest the app fits Shopify merchants who want a polished product review solution and value hands-on support when integrating it with their theme. — from tracked pricing and recent App Store review analysis.

How do Loox and Opinew compare?

	Loox	Opinew
App Store rating	4.9 ★ (8,892 reviews)	—
Price from	free	$9/mo
Free tier	✓ yes	✗ no
Published plans	4	6
Data confidence	medium	high

What would you actually pay?

Loox plans

Plan	Monthly	Limits / notes
Beginner (Reviews)	$0	Up to 500 total orders; up to 20 AliExpress scanned reviews.
Beginner (Reviews & Referrals)	$0.99	Up to 500 total orders; up to 20 AliExpress scanned reviews.
Convert	$49.99	Unlimited total orders and unlimited AliExpress products to import.
Unlimited	$299.99	Unlimited total orders, review requests, referrals, and AliExpress products to import.

Prices are shown in USD. Billing follows Shopify's 30-day subscription billing period; no annual commitment is offered.

Verified 2026-08-29 from vendor pricing page.

Opinew plans

Plan	Monthly	Limits / notes
Starter	$19	200 email request credits/month; 500 total imported-review limit; unlimited AliExpress imports.
Growth	$89	1,000 email request credits/month; 50 free SMS credits/month; 5,000 total imported-review limit.
Advanced	$199	2,000 email request credits/month; 100 free SMS credits/month; 30,000 total imported-review limit.
Enterprise	$499	Unlimited email request credits; 300 free SMS credits/month; unlimited imported reviews.
Smart Reviews add-on	$9	Starts at $9/month; available on Growth and Advanced and included with Enterprise.
Link Shops add-on	$29	One linked shop: $29/month; up to two linked shops: $69/month; unlimited linked shops: $99/month.

Prices are shown in USD. Annual pricing values were not present in the supplied text.

Verified 2026-08-29 from vendor pricing page.

What do merchants say about them?

Loox

Recent visible sentiment is strongly positive, with praise concentrated around customer support, quick resolutions, and general ease of use. The most detailed reviews describe support successfully fixing complex storefront or widget-display problems, while many other reviews are short endorsements with limited detail.

＋ Responsive support — Several merchants highlight fast, clear help from support staff who resolved setup or display problems.
＋ Ease and convenience — Merchants describe the app as helpful, easy to use, or more convenient than alternatives.
＋ Reliable issue resolution — Support is credited with diagnosing specific store or theme issues and getting the review widget working correctly.
＋ Strong overall satisfaction — Multiple reviews give brief but clearly positive endorsements such as liking the app or calling the experience good.

－ Theme or display complexity — A small number of reviews imply that customized themes or security settings can create widget visibility issues that require support intervention.
－ Sparse review detail — Many visible reviews contain little or no explanatory text, limiting insight into exact merchant outcomes.

Watch out: Merchants with heavily customized themes may occasionally need support help to resolve widget display or configuration issues.

Synthesized from the 19 most recent App Store reviews (2026-07-15); themes paraphrased.

No review analysis yet for Opinew.

FAQ

Which is cheaper, Loox or Opinew?

Loox starts lower at free, vs $9/mo for Opinew (verified 2026-08-29).

Does Loox or Opinew have a free plan?

Loox has a free tier; Opinew does not publish one.

Which is rated higher on the Shopify App Store?

App Store ratings are shown in the table above where available.

How we compare: pricing and plans are collected automatically from vendor pages on a schedule and shown with verification dates; ratings come from the Shopify App Store; merchant sentiment is synthesized from the most recent App Store reviews (paraphrased, never quoted). We currently have no affiliate relationship with either vendor. Found an error? The data snapshot behind this page is dated — check the vendor's page for same-day changes.

Related comparisons

Loox vs Fera · Loox vs Judge.me · Loox vs Junip · Loox vs Okendo · Loox vs REVIEWS.io · Loox vs Stamped