Okendo vs Opinew: which fits your store?

Last verified 2026-10-01 some data medium/low confidence

Okendo and Opinew are both shopify review app tools compared here on pricing verified 2026-10-01, published plans, App Store standing, and themes from recent merchant reviews. Compare the plan limits and charges below. Okendo: These reviews suggest the app fits growing Shopify brands that want a robust reviews and customer marketing platform with hands-on support and optimization guidance. — from tracked pricing and recent App Store review analysis.

How do Okendo and Opinew compare?

	Okendo	Opinew
App Store rating	4.9 ★ (1,314 reviews)	—
Price from	not published	$9/mo
Free tier	✗ no	✗ no
Published plans	10	6
Data confidence	medium	high

What would you actually pay?

Okendo plans

Plan	Monthly	Limits / notes
Okendo Platform	—	Pricing varies by monthly order volume: 0–200, 201–1,500, 1,501–3,500, 3,501–10,000, or 10,001+ orders.
Okendo Platform Scale	—	No usage caps; unlimited orders for the subscription term.
Reviews + Referrals + Surveys Bundle	—	Pricing varies by monthly order volume: 0–200, 201–1,500, 1,501–3,500, 3,501–10,000, or 10,001+ orders.
Reviews + Quizzes + Surveys Bundle	—	Pricing varies by monthly order volume: 0–200, 201–1,500, 1,501–3,500, 3,501–10,000, or 10,001+ orders.
Reviews + Loyalty + Surveys Bundle	—	Pricing varies by monthly order volume: 0–200, 201–1,500, 1,501–3,500, 3,501–10,000, or 10,001+ orders.
Essentials	—	Order-volume-based pricing; exact tier limits and prices are not present in the supplied text.
Growth	—	Order-volume-based pricing; exact tier limits and prices are not present in the supplied text.
Power	—	Order-volume-based pricing; exact tier limits and prices are not present in the supplied text.
Advanced	—	Order-volume-based pricing; exact tier limits and prices are not present in the supplied text.
Enterprise	—	Order-volume-based or custom pricing; exact limits and prices are not present in the supplied text.

Verified 2026-10-01 from vendor pricing page.

Opinew plans

Plan	Monthly	Limits / notes
Starter	$19	200 email request credits/month; 500 total imported-review limit; unlimited AliExpress imports.
Growth	$89	1,000 email request credits/month; 50 free SMS credits/month; 5,000 total imported-review limit.
Advanced	$199	2,000 email request credits/month; 100 free SMS credits/month; 30,000 total imported-review limit.
Enterprise	$499	Unlimited email request credits; 300 free SMS credits/month; unlimited imported reviews.
Smart Reviews add-on	$9	Starts at $9/month; available on Growth and Advanced and included with Enterprise.
Link Shops add-on	$29	One linked shop: $29/month; up to two linked shops: $69/month; unlimited linked shops: $99/month.

Prices are shown in USD. Annual pricing values were not present in the supplied text.

Verified 2026-08-29 from vendor pricing page.

What do merchants say about them?

Okendo

Sentiment in the identifiable recent reviews is overwhelmingly positive, with merchants most often praising support quality, proactive account guidance, and a smooth implementation experience. The app is also viewed as feature-rich and capable of improving review programs, though a small number of reviews flag price, setup delays, or fit for lower-volume merchants as caveats.

＋ Responsive support — Merchants repeatedly highlight fast, helpful assistance from support, customer success, and account management teams.
＋ Proactive guidance — Several reviewers say the team suggests best practices, optimization ideas, and revenue or review-collection improvements.
＋ Easy setup and use — Many reviews describe onboarding, implementation, navigation, and store integration as smooth or intuitive.
＋ Strong feature set — Merchants value the breadth of review, loyalty, referral, quiz, Google review, and customer marketing capabilities compared with alternatives.

－ Setup delays — One merchant reports that key review-request emails were still not live after several weeks and expected further delays for rewards setup.
－ Pricing concern — One reviewer notes the app is expensive, though they still felt the value justified the cost.
－ Scale fit — One review implies the platform is especially worthwhile for stores with enough order volume to benefit from its capabilities.

Watch out: The main caveat is that implementation quality and timeline may matter, especially for merchants adopting multiple modules or expecting a fast launch.

Synthesized from the 20 most recent App Store reviews (2026-07-15); themes paraphrased.

No review analysis yet for Opinew.

FAQ

Which is cheaper, Okendo or Opinew?

See the plan tables above for what each vendor discloses.

Does Okendo or Opinew have a free plan?

Neither publishes a free tier.

Which is rated higher on the Shopify App Store?

App Store ratings are shown in the table above where available.

How we compare: pricing and plans are collected automatically from vendor pages on a schedule and shown with verification dates; ratings come from the Shopify App Store; merchant sentiment is synthesized from the most recent App Store reviews (paraphrased, never quoted). We currently have no affiliate relationship with either vendor. Found an error? The data snapshot behind this page is dated — check the vendor's page for same-day changes.

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