Omnisend vs Recart: which fits your store?

Last verified 2026-08-29 some data medium/low confidence

Omnisend and Recart are both email & sms marketing tools compared here on pricing verified 2026-08-29, published plans, App Store standing, and themes from recent merchant reviews. Omnisend starts cheaper (free vs $200/mo); Omnisend has a free tier, Recart does not. On the Shopify App Store, Omnisend holds 4.8 ★ across 2,951 reviews and Recart holds 4.7 ★ across 447. Omnisend: These reviews suggest the app fits Shopify merchants who want a usable email and SMS marketing platform with guided setup and a lower-friction alternative to more complex competitors. Recart: These reviews suggest the app fits Shopify merchants that want a managed or strategy-supported SMS growth channel with popups, automations, and campaign optimization. — from tracked pricing and recent App Store review analysis.

How do Omnisend and Recart compare?

	Omnisend	Recart
App Store rating	4.8 ★ (2,951 reviews)	4.7 ★ (447 reviews)
Price from	free	$200/mo
Free tier	✓ yes	✗ no
Published plans	4	25
Data confidence	high	medium

App Store rating

Omnisend 4.8 ★

Recart 4.7 ★

→ Omnisend rates higher

Review volume

Omnisend 2,951

Recart 447

→ Omnisend has the larger base

What would you actually pay?

Omnisend plans

Plan	Monthly	Limits / notes
Free	$0	Up to 250 contacts, 500 emails/month, and 500 web push notifications/month.
Standard	$11.2	Displayed configuration supports up to 500 contacts and 6,000 emails/month; generally 12× list size for monthly email sends. Unlimited web push notifications. Pricing scales with contact-list size.
Pro	$41.3	Displayed configuration supports up to 2,500 contacts, unlimited monthly emails subject to fair use of up to 60× list size, and unlimited web push notifications. Pricing scales with contact-list size. SMS costs vary by country and volume, starting at $0.007/SMS for high-volume US sends.
Custom	—	Custom contact allowance and unlimited monthly emails and web push notifications; intended for large contact lists or email volumes, including more than 150,000 active profiles.

Prices shown are in USD. Local-currency prices are estimates, but billing is in USD. The page offers a 30% discount for paying the first 3 months upfront; no annual billing price is shown.

Verified 2026-08-29 from vendor pricing page.

Recart plans

Plan	Monthly	Limits / notes
List Growth ($200, quarterly commitment)	$200	Unlimited subscribers; OneClick Opt-in included; $0.020 OneClick verification fee.
List Growth ($300, quarterly commitment)	$300	Unlimited subscribers; OneClick Opt-in included; $0.020 OneClick verification fee.
List Growth ($500, quarterly commitment)	$500	Unlimited subscribers; OneClick Opt-in included; $0.020 OneClick verification fee.
List Growth ($800, quarterly commitment)	$800	Unlimited subscribers; OneClick Opt-in included; $0.020 OneClick verification fee.
List Growth ($1,500, annual commitment)	—	Unlimited subscribers; OneClick Opt-in included; $0.020 OneClick verification fee.
List Growth ($2,000, annual commitment)	—	Unlimited subscribers; OneClick Opt-in included; $0.020 OneClick verification fee.
List Growth ($3,000, annual commitment)	—	Unlimited subscribers; OneClick Opt-in included; $0.020 OneClick verification fee.
List Growth (custom, annual commitment)	—	Unlimited subscribers; OneClick Opt-in included; $0.020 OneClick verification fee.
List Growth + SMS ($500, quarterly commitment)	$500	Unlimited subscribers; US SMS $0.0085 + carrier fees; US MMS $0.025 + carrier fees; OneClick verification fee included.
List Growth + SMS ($1,000, quarterly commitment)	$1000	Unlimited subscribers; US SMS $0.0075 + carrier fees; US MMS $0.018 + carrier fees; OneClick verification fee included.
List Growth + SMS ($2,250, annual commitment)	—	Unlimited subscribers; US SMS $0.0055 + carrier fees; US MMS $0.016 + carrier fees; OneClick verification fee included.
List Growth + SMS ($4,250, annual commitment)	—	Unlimited subscribers; US SMS $0.0050 + carrier fees; US MMS $0.015 + carrier fees; OneClick verification fee included.
List Growth + SMS (custom, annual commitment)	—	Unlimited subscribers; US SMS $0.0045 + carrier fees; US MMS $0.014 + carrier fees; OneClick verification fee included.
Starter (12 month)	—	23,000 SMS included at $0.0100/SMS plus $0.003 carrier fee; 8,795 MMS included at $0.0280/MMS plus $0.006 carrier fee; international SMS Australia & United Kingdom $0.054; unlimited active subscribers.
Pro (12 month)	—	41,583 SMS included at $0.0085/SMS plus $0.003 carrier fee; 15,354 MMS included at $0.0265/MMS plus $0.006 carrier fee; international SMS Australia & United Kingdom $0.051; unlimited active subscribers.
Scale (12 month)	—	100,000 SMS included at $0.0070/SMS plus $0.003 carrier fee; 33,300 MMS included at $0.0240/MMS plus $0.006 carrier fee; international SMS Australia & United Kingdom $0.048; unlimited active subscribers.
Enterprise (12 month)	—	SMS starting at $0.0045/SMS plus carrier fee; MMS starting at $0.0190/MMS plus carrier fee; international SMS custom; unlimited active subscribers.
Starter (6 month)	$319	23,000 SMS included at $0.0109/SMS plus $0.003 carrier fee; 8,795 MMS included at $0.0303/MMS plus $0.006 carrier fee; international SMS Australia & United Kingdom $0.054; unlimited active subscribers.
Pro (6 month)	$535	41,583 SMS included at $0.0099/SMS plus $0.003 carrier fee; 15,354 MMS included at $0.0288/MMS plus $0.006 carrier fee; international SMS Australia & United Kingdom $0.051; unlimited active subscribers.
Scale (6 month)	$1069	100,000 SMS included at $0.0077/SMS plus $0.003 carrier fee; 33,300 MMS included at $0.0261/MMS plus $0.006 carrier fee; international SMS Australia & United Kingdom $0.048; unlimited active subscribers.
Enterprise (6 month)	—	SMS starting at $0.0045/SMS plus carrier fee; MMS starting at $0.0190/MMS plus carrier fee; international SMS custom; unlimited active subscribers.
Starter (3 month)	$345	23,000 SMS included at $0.0120/SMS plus $0.003 carrier fee; 8,795 MMS included at $0.0332/MMS plus $0.006 carrier fee; international SMS Australia & United Kingdom $0.054; unlimited active subscribers.
Pro (3 month)	$565	41,583 SMS included at $0.0106/SMS plus $0.003 carrier fee; 15,354 MMS included at $0.0308/MMS plus $0.006 carrier fee; international SMS Australia & United Kingdom $0.051; unlimited active subscribers.
Scale (3 month)	$1149	100,000 SMS included at $0.0085/SMS plus $0.003 carrier fee; 33,300 MMS included at $0.0285/MMS plus $0.006 carrier fee; international SMS Australia & United Kingdom $0.048; unlimited active subscribers.
Enterprise (3 month)	—	SMS starting at $0.0045/SMS plus carrier fee; MMS starting at $0.0190/MMS plus carrier fee; international SMS custom; unlimited active subscribers.

Prices are shown in USD. Carrier fees are additional for SMS/MMS where indicated; average US carrier fees listed as $0.0045/SMS and $0.011/MMS, and rates shown apply to the 50 US states. International rates are also shown in USD for listed countries.

Verified 2026-07-16 from vendor pricing page.

What do merchants say about them?

Omnisend

Recent sentiment is mostly positive, with many 5-star ratings and repeated praise for support, usability, and ecommerce email/SMS features. The main negative pattern is not about core marketing capability, but about support responsiveness, onboarding friction, and communication during technical or compliance issues.

＋ Helpful support — Several merchants credit support staff with resolving setup, payment, SMS, or feature questions effectively.
＋ Ease of use — Merchants describe the app as straightforward to use, especially compared with other email platforms.
＋ Email and SMS functionality — Positive reviews say the email tools, SMS setup support, and campaign capabilities meet ecommerce marketing needs.
＋ Migration and setup help — Some merchants report smooth onboarding or successful guidance when moving from other tools or configuring campaigns.

－ Slow or inadequate support — Negative reviews most often describe delayed responses, unclear guidance, or insufficient help during technical or migration issues.
－ Account and verification friction — Some merchants report blocked accounts, prolonged number verification, or compliance checks that felt poorly explained.
－ Migration issues — One merchant had a failed or delayed migration experience from another SMS platform and felt communication was lacking.

Watch out: Merchants with urgent setup, DNS, migration, compliance, or SMS verification needs should watch for possible delays or unclear support handoffs.

Synthesized from the 20 most recent App Store reviews (2026-07-15); themes paraphrased.

Recart

The identifiable reviews are mostly positive, with merchants frequently reporting strong SMS revenue, better opt-ins, and valuable strategic support. Negative reviews are fewer but detailed, centering on support breakdowns, billing disputes, platform bugs, and Facebook-related limitations in older use cases.

＋ Strategic support — Merchants often describe the team as responsive, hands-on, and useful for campaign planning, testing, implementation, and optimization advice.
＋ Revenue lift — Many reviewers report stronger sales, ROI, or SMS becoming a major revenue channel after adopting the app.
＋ Opt-in and list growth — Several merchants credit popups, signup flows, and testing support with materially improving subscriber growth and opt-in rates.
＋ Automation and campaign tools — Users value automated flows, segmentation, campaign templates, and prebuilt assets that reduce manual marketing work.

－ Support failures — Negative reviewers cite slow or absent support, poor communication, or unhelpful account management when issues arose.
－ Billing and pricing transparency — Some merchants complain about confusing charges, unexpected costs, disputed balances, or difficulty verifying usage and credits.
－ Platform reliability — Several complaints describe bugs, disconnected channels, missed campaigns, malfunctioning automations, or inconsistent message delivery.

Watch out: The main caveat is that merchants should clarify support scope, billing details, data access, and automation expectations before committing.

Synthesized from the 20 most recent App Store reviews (2026-07-16); themes paraphrased.

FAQ

Which is cheaper, Omnisend or Recart?

Omnisend starts lower at free, vs $200/mo for Recart (verified 2026-08-29).

Does Omnisend or Recart have a free plan?

Omnisend has a free tier; Recart does not publish one.

Which is rated higher on the Shopify App Store?

Omnisend rates higher at 4.8 ★, vs 4.7 ★ — though both counts matter: Omnisend has 2,951 reviews and Recart has 447.

How we compare: pricing and plans are collected automatically from vendor pages on a schedule and shown with verification dates; ratings come from the Shopify App Store; merchant sentiment is synthesized from the most recent App Store reviews (paraphrased, never quoted). We currently have no affiliate relationship with either vendor. Found an error? The data snapshot behind this page is dated — check the vendor's page for same-day changes.

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