Intercom
Helpdesk & CX apps
Intercom: rated 4.6 ★ across 16 App Store reviews, pricing from $0.99/mo.
Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency...
Pricing
Essentialquote$0.99 per Fin outcome; other usag…
Advancedquote$0.99 per Fin outcome; includes 2…
Expertquote$0.99 per Fin outcome; includes 5…
Fin AI Agent for existing helpdesk · from$0.99/mo$0.99 per resolved outcome, charg…
Pro add-on$99/moIncludes analysis of 1,000 conver…
Copilot add-on$35/moUnlimited paid usage; every agent…
+1 moresee table
| Plan | Monthly | Limits / notes |
|---|---|---|
| Essential | — | $0.99 per Fin outcome; other usage-based charges apply for email campaigns, SMS, WhatsApp, and Phone; 1 Full seat minimum. |
| Advanced | — | $0.99 per Fin outcome; includes 20 free Lite seats; other usage-based charges apply for email campaigns, SMS, WhatsApp, and Phone; 1 Full seat minimum. |
| Expert | — | $0.99 per Fin outcome; includes 50 free Lite seats; other usage-based charges apply for email campaigns, SMS, WhatsApp, and Phone; 1 Full seat minimum. |
| Fin AI Agent for existing helpdesk | $0.99 | $0.99 per resolved outcome, charged at most once per conversation; minimum monthly commitment applies, with 50 outcomes given as an example; no seats required. |
| Pro add-on | $99 | Includes analysis of 1,000 conversations per month and 2,000 Operator credits per month; additional credits cost $0.01 each; included credits scale with conversation volume. |
| Copilot add-on | $35 | Unlimited paid usage; every agent also receives 10 Copilot conversations and 10 AI Auto-translation conversations free per month. |
| Proactive Support Plus add-on | $99 | Includes 500 messages per month; additional messages are charged per unit. |
Features
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