Firsthand tech stack
About Firsthand's storefront
The captured Firsthand storefront organizes its catalog into shopping sections including Shop Hair Styling, Shop Hair Care, Shop Body Care and Refills. These are examples from its navigation, not a complete product inventory.
Detected stack
| Layer | Tool | Confidence | Evidence |
|---|---|---|---|
| Platform | Shopify | high | signature: cdn.shopify.com |
| Helpdesk & CX apps | Gorgias | high | signature: gorgias.chat |
| Shopify review apps | Yotpo | good | signature: yotpo |
| Shopify review apps | Okendo | good | signature: okendo |
| Email & SMS marketing | Klaviyo | good | signature: klaviyo |
| Shopify review apps | Junip | good | signature: junip |
What stands out in Firsthand's detected stack
Junip appears on 42 of the 287 beauty storefronts with at least one detected tool in this dataset (15%). Firsthand is one of those observed storefronts. This measures how often we detect the tool, not its quality or the brand's results.
Junip and Gorgias are both detected on Firsthand. That same pair appears together on 17 beauty storefronts in our dataset. Co-occurrence is a useful starting point for researching a stack, but does not establish that the tools are integrated or which features are enabled.
| Tool | Observed in this category | Explore the tool |
|---|---|---|
| Shopify | 276 / 287 (96%) | Shopify pricing · Shopify alternatives |
| Gorgias | 91 / 287 (32%) | Gorgias pricing · Gorgias alternatives |
| Yotpo | 220 / 287 (77%) | Yotpo pricing · Yotpo alternatives |
| Okendo | 208 / 287 (72%) | Okendo pricing · Okendo alternatives |
| Klaviyo | 254 / 287 (89%) | Klaviyo pricing · Klaviyo alternatives |
| Junip | 42 / 287 (15%) | Junip pricing · Junip alternatives |
How Firsthand compares in beauty
We detect 6 tools on Firsthand's storefront. The median beauty storefront with at least one detection has 6 detected tools. In the 10-layer comparison below, Firsthand has detections in 4 layers.
Layer by layer
| Layer | On this storefront | beauty peers |
|---|---|---|
| Platform | Shopify | 98% |
| Email & SMS | Klaviyo | 93% |
| Reviews & UGC | Yotpo, Okendo, Junip | 90% |
| Support & CX | Gorgias | 34% |
| Analytics | not detected | 34% |
| Upsell & checkout | not detected | 30% |
| Subscriptions | not detected | 23% |
| Loyalty | not detected | 15% |
| Page builder | not detected | 10% |
| Post-purchase | not detected | 8% |
Other beauty stacks to explore
These storefronts share detected tools with Firsthand. Selection is based on overlap within this category; it is not a ranking or an endorsement.
Capri Blue
Shared detections: Shopify, Gorgias, Yotpo, Okendo, Klaviyo, Junip.
Sugardoh
Shared detections: Shopify, Gorgias, Yotpo, Okendo, Klaviyo, Junip.
Glossier
Shared detections: Shopify, Gorgias, Yotpo, Okendo, Klaviyo.
Research your own stack
Use Firsthand's profile as a reference, then scan your own storefront to see what is detectable. Compare your tools with Stack Benchmark and model your own plans and usage in the Stack Cost Calculator. A public signature cannot reveal Firsthand's bill, contract or implementation.