Zendesk pricing (2026)
All published plans
| Plan | Monthly | Limits / notes |
|---|---|---|
| Support Team | — | Per agent/month, annual billing. Email and ticketing essentials. |
| Suite Team | — | Per agent/month, annual billing. Includes AI agents, knowledge base, omnichannel routing. |
| Suite Professional | — | Per agent/month, annual billing. Adds Admin Copilot, App Builder, Writing Tools. |
| Suite Enterprise + Copilot | — | Contact Sales for pricing. Advanced security, governance, and proactive AI. |
FAQ
Does Zendesk have a free plan?
No free tier is published; the cheapest listed plan is not stated in USD.
What does Zendesk cost per month?
The vendor does not publish flat monthly prices; see plan notes.
Is Zendesk priced per user or per agent?
Yes — at least one published plan is billed per seat (see the limits column above), so total cost scales with team size, not just usage.
How do Zendesk's plans compare?
4 published plans — the table above lists each plan's limits side by side, captured 2026-08-08 from the vendor's own page.
Is this pricing current?
It was verified on 2026-08-08 directly from the vendor's pricing page, and re-checked on a weekly cycle. If the vendor changed prices since, the date above tells you exactly how stale we could be — most reviews won't.
Compare Zendesk pricing
Zendesk alternatives · Crisp pricing · Gorgias pricing · Intercom pricing · Re:amaze pricing · Richpanel pricing · Tidio pricing