Richpanel pricing (2026)
All published plans
| Plan | Monthly | Limits / notes |
|---|---|---|
| Self-Service Portal - Free | $0 | 1,000 orders/month |
| Self-Service Portal - Starter | $50 | 3,500 orders/month |
| Self-Service Portal - Pro | $600 | 10,000 orders/month |
| Self-Service Portal - Enterprise | — | Custom order volume |
| Help Desk - Free | $0 | Per user/month; includes 3 seats and 50 AI assists per company |
| Help Desk - Starter | $29 | Per user/month |
| Help Desk - Pro | $99 | Per user/month; includes SMS, phone, unlimited automations |
| Help Desk - Enterprise | — | Per user/month; custom pricing; includes agent scripting, SSO, multiple brands |
| Support Inbox - Base | $9 | For 3 users/month; includes email, chat, social channels |
| Support Inbox - Pro | $60 | Per user/month |
| Support Inbox - Pro Max | $120 | Per user/month; includes SMS, unlimited messaging history, API access |
| Support Inbox - Enterprise | — | Per user/month; custom pricing; includes campaign manager and audit |
| Help Desk + Customer Portal Bundle - Pro | $69 | Per agent/month; billed annually; includes self-service portal and automations |
| Help Desk + Customer Portal Bundle - Pro Max | $99 | Per agent/month; billed annually; includes multiple brands and advanced analytics |
| Help Desk + Customer Portal Bundle - Enterprise | — | Per agent/month; billed annually; for teams with 50+ agents; custom pricing |
| Add-on: Social Media Moderator AI | $59 | Tiered by comments per month (1K-5K+) |
| Add-on: Sidekick AI | $0 | Unlimited |
| Add-on: Self-Service Portal | $99 | Tiered by orders per month (5K-100K+) |
| One-time: Automation Success Kit | $2000 | One-time fee (was $5,000, currently $2,000 as holiday offer); guaranteed 30% automation within 60 days or full refund |
Where Richpanel sits in helpdesk & cx apps pricing
By entry price, Richpanel is #4 of 6 of the 6 helpdesk & cx apps tools with published pricing we track — above Re:amaze ($29/mo), below Tidio (free).
FAQ
Does Richpanel have a free plan?
Yes — see the free tier above.
What does Richpanel cost per month?
Published pricing starts at free; exact cost depends on the limits shown in the plan table.
Is Richpanel priced per user or per agent?
Yes — at least one published plan is billed per seat (see the limits column above), so total cost scales with team size, not just usage.
How do Richpanel's plans compare?
19 published plans, from $9/mo paid entry plus a free tier — the table above lists each plan's limits side by side, captured 2026-08-08 from the vendor's own page.
Is this pricing current?
It was verified on 2026-08-08 directly from the vendor's pricing page, and re-checked on a weekly cycle. If the vendor changed prices since, the date above tells you exactly how stale we could be — most reviews won't.
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