Opinew vs Vitals: which fits your store?

Last verified 2026-08-29

Opinew and Vitals are both shopify review app tools compared here on pricing verified 2026-08-29, published plans, App Store standing, and themes from recent merchant reviews. Opinew starts cheaper ($9/mo vs $29.99/mo); neither offers a free tier. Vitals: These reviews suggest the app fits Shopify merchants who want a multi-feature growth toolkit with hands-on support for setup, customization, and optimization. — from tracked pricing and recent App Store review analysis.

How do Opinew and Vitals compare?

	Opinew	Vitals
App Store rating	—	4.9 ★ (2,799 reviews)
Price from	$9/mo	$29.99/mo
Free tier	✗ no	✗ no
Published plans	6	1
Data confidence	high	high

What would you actually pay?

Opinew plans

Plan	Monthly	Limits / notes
Starter	$19	200 email request credits/month; 500 total imported-review limit; unlimited AliExpress imports.
Growth	$89	1,000 email request credits/month; 50 free SMS credits/month; 5,000 total imported-review limit.
Advanced	$199	2,000 email request credits/month; 100 free SMS credits/month; 30,000 total imported-review limit.
Enterprise	$499	Unlimited email request credits; 300 free SMS credits/month; unlimited imported reviews.
Smart Reviews add-on	$9	Starts at $9/month; available on Growth and Advanced and included with Enterprise.
Link Shops add-on	$29	One linked shop: $29/month; up to two linked shops: $69/month; unlimited linked shops: $99/month.

Prices are shown in USD. Annual pricing values were not present in the supplied text.

Verified 2026-08-29 from vendor pricing page.

Vitals plans

Plan	Monthly	Limits / notes
All-in-One	$29.99	Usage fees apply after approximately $1,000/month in Vitals-attributed sales, starting at $10/month, and also scale with Visitor Recordings volume.

All charges are billed in USD.

Verified 2026-08-29 from vendor pricing page.

What do merchants say about them?

No review analysis yet for Opinew.

Vitals

Recent visible reviews are strongly positive, with praise concentrated around customer support, broad functionality, and ease of use. Merchants also mention practical business outcomes such as better upsells, improved conversion metrics, and clearer visitor behavior insights.

＋ Responsive support — Merchants repeatedly highlight fast, helpful assistance that resolves setup or customization needs.
＋ Useful all-in-one features — Reviewers value the app's broad feature set and describe it as practical for running or improving a store.
＋ Ease of use — Several merchants say the app is straightforward to use and helps them get features running smoothly.
＋ Conversion and revenue lift — One merchant reports improved average order value, conversion rate, and upsell performance after using the app.

－ Initial setup scare — One merchant mentions being worried during early setup, though support resolved the concern quickly.

Watch out: The main caveat is that initial setup or configuration may require support help for some merchants.

Synthesized from the 9 most recent App Store reviews (2026-07-16); themes paraphrased.

FAQ

Which is cheaper, Opinew or Vitals?

Opinew starts lower at $9/mo, vs $29.99/mo for Vitals (verified 2026-08-29).

Does Opinew or Vitals have a free plan?

Neither publishes a free tier.

Which is rated higher on the Shopify App Store?

App Store ratings are shown in the table above where available.

How we compare: pricing and plans are collected automatically from vendor pages on a schedule and shown with verification dates; ratings come from the Shopify App Store; merchant sentiment is synthesized from the most recent App Store reviews (paraphrased, never quoted). We currently have no affiliate relationship with either vendor. Found an error? The data snapshot behind this page is dated — check the vendor's page for same-day changes.

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