Tagged: Helpdesk & CX
One tool runs 95% of the DTC helpdesk layer. Its merchants rate it 4.2.
Gorgias is on 770 of 3,152 indexed DTC storefronts and holds 95% of all detected helpdesk installs, at 4.2★. Only one other widely-adopted tool rates below 4.5 — and it dominates its layer too. What that means if you're buying.