Influence.io vs LoyaltyLion: which fits your store?
Last verified 2026-08-29
Influence.io and LoyaltyLion are both loyalty & referral app tools compared here on pricing verified 2026-08-29, published plans, App Store standing, and themes from recent merchant reviews. Both are priced in the same range — the decision comes down to features and fit. On the Shopify App Store, Influence.io holds 4.2 ★ across 28 reviews and LoyaltyLion holds 4.6 ★ across 474. Influence.io: These reviews suggest the app fits Shopify merchants that want a loyalty and referral program integrated with Reviews.io, Klaviyo, Shopify, or POS workflows and value hands-on support during setup. LoyaltyLion: These reviews suggest the app fits Shopify merchants willing to invest in a structured loyalty program with guided onboarding, rewards tiers, integrations, and ongoing optimization support. — from tracked pricing and recent App Store review analysis.
Recommended for stores processing 400 orders or fewer per month.
Small Business
—
Legacy base limit of 800 orders per month for existing customers, unless otherwise stated in the order form.
Classic
$199
Displayed price includes 500 orders per month. Pricing scales according to average monthly order volume; legacy base limit is 2,000 orders for existing customers unless otherwise contracted.
Advanced
—
Pricing is based on average monthly order volume. Legacy base limit is 4,000 orders for existing customers unless otherwise contracted.
Plus
—
Pricing is based on average monthly order volume. Legacy base limit is 10,000+ orders for existing customers unless otherwise contracted.
Prices are displayed in USD. No annual pricing is shown.
Extracted from each vendor's App Store listing (2026-07-16);
"—" = not stated there. Verify tier availability on vendor pricing pages.
What do merchants say about them?
Influence.io
Merchant sentiment in the scraped reviews is mostly positive, with repeated praise for support, onboarding, setup simplicity, and integrations. The negative reviews are fewer but serious, focusing on reliability problems, unresolved support cases, and paid-feature access issues.
＋Responsive support — Merchants most often praise fast, helpful support for setup questions, troubleshooting, onboarding, and account help.
＋Easy setup and use — Several reviewers say the app is straightforward to install, configure, and manage, including for newer users.
＋Useful integrations — Merchants value connections with Shopify, Reviews.io, Klaviyo, Shopify POS, and related workflows.
＋Loyalty feature set — Reviews highlight points, rewards, redemption options, imports, dashboards, omnichannel loyalty, and customization as useful capabilities.
－Bugs and reliability — A small number of reviews report serious bugs with points balances, slow search, errors, translations, and inconsistent reward text.
－Support follow-through — Negative reviews describe unresolved issues, repeated handoffs, weak status updates, and slow resolution despite support access.
－Billing or access issues — One reviewer says paid features were unavailable after upgrading, creating frustration around subscription access.
Watch out: The main caveat is that a minority of merchants report bugs and inconsistent support follow-through when issues become complex.
Synthesized from the 20 most recent App Store
reviews (2026-07-16); themes paraphrased.
LoyaltyLion
Recent sentiment is mostly positive, with merchants frequently praising support, onboarding, ease of use, and the ability to run tiered loyalty programs that encourage repeat purchases. However, the negative reviews are concentrated around support quality, unresolved implementation issues, access problems, and concerns about performance or plan limitations.
＋Helpful support — Many merchants say the support team responds clearly, solves problems, and provides useful guidance for setup or optimization.
＋Smooth onboarding — Several reviewers describe launch, migration, or setup as guided, clear, and manageable with hands-on help.
＋Useful loyalty features — Merchants value tiered rewards, points, referrals, customization, and flexible program configuration.
＋Ease of use — Reviewers often find the platform straightforward to navigate, manage day to day, and understand without heavy complexity.
－Support dissatisfaction — A minority of recent reviewers report slow, dismissive, or ineffective support, including unresolved issues over long periods.
－Setup or access problems — One reviewer could not get beyond setup, access help, or uninstall easily.
－Performance and plan limits — One reviewer raised concerns about storefront performance and feature availability on the free plan.
Watch out: The main caveat is inconsistent support experience, especially for merchants who need fast issue resolution during setup or troubleshooting.
Synthesized from the 20 most recent App Store
reviews (2026-07-16); themes paraphrased.
FAQ
Which is cheaper, Influence.io or LoyaltyLion?
Both start at free (verified 2026-08-29).
Does Influence.io or LoyaltyLion have a free plan?
Both offer free tiers.
Which is rated higher on the Shopify App Store?
LoyaltyLion rates higher at 4.6 ★, vs 4.2 ★ — though both counts matter: Influence.io has 28 reviews and LoyaltyLion has 474.
How we compare: pricing and plans are collected automatically
from vendor pages on a schedule and shown with verification dates; ratings come
from the Shopify App Store; merchant sentiment is synthesized from the most
recent App Store reviews (paraphrased, never quoted). We currently have no
affiliate relationship with either vendor. Found an error?
The data snapshot behind this page is dated — check the vendor's page for
same-day changes.
Influence.io
LoyaltyLion