Last verified 2026-08-29some data medium/low confidence
Growave and Rivo are both loyalty & referral app tools compared here on pricing verified 2026-08-29, published plans, App Store standing, and themes from recent merchant reviews. Growave starts cheaper ($15/mo vs $49/mo); neither offers a free tier. On the Shopify App Store, Growave holds 4.8 ★ across 1,172 reviews and Rivo holds 4.8 ★ across 1,389. Growave: These reviews suggest the app fits Shopify merchants who want a supported all-in-one retention platform and value hands-on help with setup and customization. Rivo: These reviews suggest the app fits Shopify merchants who want a guided, low-friction loyalty and rewards setup with accessible support. — from tracked pricing and recent App Store review analysis.
Includes 500 monthly orders; $20 for every additional 100 orders.
Growth
$199
Includes 1,500 monthly orders; $15 for every additional 100 orders.
Plus
$499
Includes 3,000 monthly orders; $10 for every additional 100 orders.
Unlimited
$999
All-in fixed price with no limits on orders.
Prices are displayed in USD. Annual per-month prices reflect the displayed annual billing figures where available; the page contains conflicting or duplicated price text.
$49–$499 per month; 200–2,500 orders per month; 3 POS locations; 250,000 loyalty and referral participants; unlimited integrations and lifecycle emails.
Plus
$499
Up to 2,500 orders per month; unlimited POS locations, loyalty and referral participants, integrations, and lifecycle emails.
Enterprise
—
Unlimited order volume, POS locations, loyalty and referral participants, integrations, lifecycle emails, and country expansion stores.
Recent merchant sentiment is strongly positive, with most feedback centered on fast, helpful support and successful setup or customization assistance. Merchants also like the breadth of retention features, especially loyalty, reviews, wishlists, referrals, and integrations, with only one substantive complaint in the sampled text.
＋Responsive support — Merchants repeatedly say support replies quickly, communicates clearly, and resolves issues efficiently.
＋Setup and customization help — Several reviews highlight hands-on assistance with onboarding, branding adjustments, wishlist setup, and custom requests.
＋All-in-one retention tools — Merchants value having loyalty, reviews, wishlists, referrals, and related engagement features in one platform.
＋Ease of use — Users describe the app interface and daily workflow as simple, clean, and easy to operate.
－Defensive support handling — One merchant reported that the initial support response to a review-attribution problem felt dismissive before troubleshooting progressed.
－Integration/configuration issue — One review mentioned a Klaviyo review-request setup problem that caused reviews to be associated with incorrect customers.
Watch out: Merchants using external email or integration workflows should verify review attribution and escalation handling during setup.
Synthesized from the 20 most recent App Store
reviews (2026-07-16); themes paraphrased.
Rivo
Recent visible reviews are strongly positive, with sentiment driven mainly by customer support rather than detailed feature feedback. Merchants often mention fast help during setup, answers to plan or integration questions, and confidence getting the loyalty program running. The main recurring caveat in this sample is limited to one complaint about support availability not matching expectations.
＋Responsive support — Merchants repeatedly say the support team answers quickly, is helpful, and guides setup or questions effectively.
＋Easy setup — Several reviewers describe onboarding, configuration, and initial use as simple or smooth.
＋Problem solving — Support is credited with resolving admin, backend, integration, or plan-related issues efficiently.
＋Loyalty program value — Merchants like that the app helps them offer rewards and loyalty benefits to customers without much friction.
－Support availability — One paid user reports that advertised round-the-clock human support was unavailable at times and routed them to an automated delay message.
Watch out: Verify support coverage expectations on the chosen plan, especially if continuous live human support is important.
Synthesized from the 20 most recent App Store
reviews (2026-07-16); themes paraphrased.
FAQ
Which is cheaper, Growave or Rivo?
Growave starts lower at $15/mo, vs $49/mo for Rivo (verified 2026-08-29).
Does Growave or Rivo have a free plan?
Neither publishes a free tier.
Which is rated higher on the Shopify App Store?
Both hold 4.8 ★ (Growave: 1,172 reviews; Rivo: 1,389).
How we compare: pricing and plans are collected automatically
from vendor pages on a schedule and shown with verification dates; ratings come
from the Shopify App Store; merchant sentiment is synthesized from the most
recent App Store reviews (paraphrased, never quoted). We currently have no
affiliate relationship with either vendor. Found an error?
The data snapshot behind this page is dated — check the vendor's page for
same-day changes.
Growave
Rivo