Poptin and Privy are both popups & cro tools compared here on pricing verified 2026-08-29, published plans, App Store standing, and themes from recent merchant reviews. Both are priced in the same range — the decision comes down to features and fit. On the Shopify App Store, Poptin holds 4.9 ★ across 310 reviews and Privy holds 4.5 ★ across 3,969. Poptin: These reviews suggest the app fits Shopify merchants who want a lightweight, easy popup tool for list growth or customer data capture with accessible support. Privy: These reviews suggest the app fits Shopify merchants that want hands-on support while building email, SMS, popup, and automation campaigns. — from tracked pricing and recent App Store review analysis.
Extracted from each vendor's App Store listing (2026-07-20);
"—" = not stated there. Verify tier availability on vendor pricing pages.
What do merchants say about them?
Poptin
Recent visible reviews are strongly positive, though many are brief and some listed entries contain no review text in the scrape. The clearest sentiment centers on ease of use, straightforward setup, responsive support, and basic confidence that the app works as expected.
＋Easy setup and use — Merchants repeatedly describe the app as simple to install, configure, and operate.
＋Helpful support — Several reviews highlight quick, responsive assistance when merchants need help.
＋General satisfaction — Multiple merchants express broad approval or recommend the app without adding much detail.
＋Reliable performance — A few merchants say the app works dependably and delivers on its expected purpose.
Synthesized from the 20 most recent App Store
reviews (2026-07-16); themes paraphrased.
Privy
Recent merchant sentiment is strongly positive, driven mainly by praise for fast human support and guided onboarding. Reviewers also like the app's Shopify fit, popup and email tools, and ease of managing campaigns, but billing clarity is a recurring negative theme among dissatisfied users.
＋Responsive support — Merchants repeatedly describe fast, helpful assistance through chat, phone, Zoom, and customer success contacts.
＋Ease of use — Several reviewers say setup, navigation, campaign editing, and day-to-day management are straightforward.
＋Shopify integration — Users note that the app connects smoothly with Shopify and supports common store marketing workflows.
＋Email and popup performance — Some merchants report better signup capture, customer engagement, conversions, or measurable marketing results.
－Unexpected billing — Multiple merchants complain about continuing charges, unclear usage fees, or higher-than-expected monthly costs.
－Support access for billing — A small number of negative reviews say it was difficult to reach someone to resolve cancellation or refund issues.
－Missing features — One reviewer says certain desired capabilities were not yet available, though expected later.
Watch out: Merchants should monitor plan terms, usage-based charges, and cancellation status carefully.
Synthesized from the 20 most recent App Store
reviews (2026-07-16); themes paraphrased.
FAQ
Which is cheaper, Poptin or Privy?
Both start at free (verified 2026-08-29).
Does Poptin or Privy have a free plan?
Poptin has a free tier; Privy does not publish one.
Which is rated higher on the Shopify App Store?
Poptin rates higher at 4.9 ★, vs 4.5 ★ — though both counts matter: Poptin has 310 reviews and Privy has 3,969.
How we compare: pricing and plans are collected automatically
from vendor pages on a schedule and shown with verification dates; ratings come
from the Shopify App Store; merchant sentiment is synthesized from the most
recent App Store reviews (paraphrased, never quoted). We currently have no
affiliate relationship with either vendor. Found an error?
The data snapshot behind this page is dated — check the vendor's page for
same-day changes.
Poptin
Privy