Justuno vs Privy: which fits your store?

Last verified 2026-08-29

Justuno and Privy are both popups & cro tools compared here on pricing verified 2026-08-29, published plans, App Store standing, and themes from recent merchant reviews. Both are priced in the same range — the decision comes down to features and fit. Privy: These reviews suggest the app fits Shopify merchants that want hands-on support while building email, SMS, popup, and automation campaigns. — from tracked pricing and recent App Store review analysis.

How do Justuno and Privy compare?

	Justuno	Privy
App Store rating	—	4.5 ★ (3,969 reviews)
Price from	not published	free
Free tier	✗ no	✗ no
Published plans	3	3
Data confidence	high	high

Detected on 3,797 tracked DTC storefronts

Justuno 32 brands

Privy 14 brands

→ Justuno leads among brands we track

What would you actually pay?

Justuno plans

Plan	Monthly	Limits / notes
Lite	—	Up to 10,000 visitors per month; 5 live workflows; 2 custom segments; 5 custom properties; 1 AI custom product recommendation; 3 team seats.
Done-For-You	—	Up to 20,000 visitors per month; unlimited live workflows, custom segments, custom properties, visitor profiles, AI custom product recommendations, and team seats.
Enterprise	—	Unlimited live workflows, custom segments, custom properties, visitor profiles, AI custom product recommendations, and team seats.

Prices are displayed in USD. Only annual per-month pricing is explicitly shown.

Verified 2026-08-29 from vendor pricing page.

Privy plans

Plan	Monthly	Limits / notes
Email	$30	Base price shown for an unspecified number of mailable contacts; unlimited email sends; includes 250 free SMS credits.
SMS Add-on	$0	Displayed configuration is $0/month for an unspecified number of monthly credits; credits roll over to the next billing period.
Pop-ups & Displays only	$24	Pricing is based on monthly page views.

Prices are displayed in USD.

Verified 2026-08-29 from vendor pricing page.

Which features does each include?

Feature	Justuno	Privy

Extracted from each vendor's App Store listing (2026-07-20); "—" = not stated there. Verify tier availability on vendor pricing pages.

What do merchants say about them?

No review analysis yet for Justuno.

Privy

Recent merchant sentiment is strongly positive, driven mainly by praise for fast human support and guided onboarding. Reviewers also like the app's Shopify fit, popup and email tools, and ease of managing campaigns, but billing clarity is a recurring negative theme among dissatisfied users.

＋ Responsive support — Merchants repeatedly describe fast, helpful assistance through chat, phone, Zoom, and customer success contacts.
＋ Ease of use — Several reviewers say setup, navigation, campaign editing, and day-to-day management are straightforward.
＋ Shopify integration — Users note that the app connects smoothly with Shopify and supports common store marketing workflows.
＋ Email and popup performance — Some merchants report better signup capture, customer engagement, conversions, or measurable marketing results.

－ Unexpected billing — Multiple merchants complain about continuing charges, unclear usage fees, or higher-than-expected monthly costs.
－ Support access for billing — A small number of negative reviews say it was difficult to reach someone to resolve cancellation or refund issues.
－ Missing features — One reviewer says certain desired capabilities were not yet available, though expected later.

Watch out: Merchants should monitor plan terms, usage-based charges, and cancellation status carefully.

Synthesized from the 20 most recent App Store reviews (2026-07-16); themes paraphrased.

FAQ

Which is cheaper, Justuno or Privy?

See the plan tables above for what each vendor discloses.

Does Justuno or Privy have a free plan?

Neither publishes a free tier.

Which is rated higher on the Shopify App Store?

App Store ratings are shown in the table above where available.

How we compare: pricing and plans are collected automatically from vendor pages on a schedule and shown with verification dates; ratings come from the Shopify App Store; merchant sentiment is synthesized from the most recent App Store reviews (paraphrased, never quoted). We currently have no affiliate relationship with either vendor. Found an error? The data snapshot behind this page is dated — check the vendor's page for same-day changes.

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