Last verified 2026-08-29some data medium/low confidence
Easyship and Loop Returns are both post-purchase & shipping tools compared here on pricing verified 2026-08-29, published plans, App Store standing, and themes from recent merchant reviews. Both are priced in the same range — the decision comes down to features and fit. On the Shopify App Store, Easyship holds 4.1 ★ across 361 reviews and Loop Returns holds 4.7 ★ across 408. Easyship: These reviews suggest the app fits Shopify merchants shipping domestically and internationally who need courier options, duty/tax workflows, labels, tracking, and hands-on setup support. Loop Returns: These reviews suggest the app fits Shopify merchants that want a managed returns and exchanges workflow with responsive support available when configuration or operational questions come up. — from tracked pricing and recent App Store review analysis.
Monthly shipment limit shown as 'x' and therefore unavailable. Advanced API calls: 0 included; pay-as-you-go at $0.005 per call for listed endpoints; Easyship Tracking API calls are unlimited and free.
Plus
—
Monthly shipment limit shown as 'x'. Includes 2,000 Rates API calls; 125 non-US and 125 US address-validation calls; 100 off-platform tracking calls; 125 Tax & Duty calls; and 125 HS Code calls monthly. Listed overage rate is $0.005 per call; Easyship Tracking API is unlimited and free.
Premier
—
Monthly shipment limit shown as 'x'. Includes 10,000 Rates API calls; 625 non-US and 625 US address-validation calls; 500 off-platform tracking calls; 625 Tax & Duty calls; and 625 HS Code calls monthly. Listed overage rate is $0.004 per call; Easyship Tracking API is unlimited and free.
Enterprise
—
Up to 5,000 monthly shipments.
Scale
—
Includes 50,000 monthly calls for Rates API, non-US and US address validation, off-platform tracking, Tax & Duty, and HS Code endpoints. Listed overage rate is $0.003 per call; Easyship Tracking API is unlimited and free.
USD is indicated by dollar-denominated API overage fees. Subscription prices for paid plans were not reliably rendered. Annual subscriptions advertise a 20% saving.
Extracted from each vendor's App Store listing (2026-07-20);
"—" = not stated there. Verify tier availability on vendor pricing pages.
What do merchants say about them?
Easyship
Recent visible sentiment is strongly positive, with merchants especially valuing responsive support and help managing international shipping. The app is described as useful for labels, live rates, courier comparison, customs workflows, and Shopify integration, though setup can require careful configuration. The main serious caveat is trust and transparency around prepaid duties or import charge handling in one detailed negative experience.
＋Responsive support — Merchants frequently describe support as quick, clear, patient, and effective at resolving setup or shipping issues.
＋International shipping help — Reviews highlight value in handling duties, taxes, customs paperwork, DDP/DDU choices, and cross-border shipping complexity.
＋Ease of use after setup — Many merchants say the platform becomes straightforward for labels, tracking, order management, and Shopify connection once configured.
＋Competitive rates and courier choice — Several reviewers value access to lower shipping rates, live checkout rates, and multiple courier options.
－DDP charge transparency — One detailed negative review reports duplicate import-related charges, unclear itemization, and stalled follow-up on a cross-border shipment.
－Setup complexity — A few merchants note that initial configuration can be technical and requires careful setup of packages, rules, couriers, and tax settings.
－Operational bugs — Some reviewers mention minor issues such as missing imported orders, unavailable expected services, or unclear ticket status.
Watch out: Merchants should verify DDP/import tax calculations and keep records when prepaid duties are involved, since one review reported duplicate charges and poor follow-up.
Synthesized from the 18 most recent App Store
reviews (2026-07-16); themes paraphrased.
Loop Returns
Recent visible sentiment is strongly positive, with most merchants focusing on fast and capable customer support. Feature praise centers on making returns and exchanges easier to run, with setup and self-service flows described as simple by several users. A small number of reviews raise concerns about onboarding, login access, and occasional communication confusion.
＋Responsive support — Merchants repeatedly describe support as quick, helpful, clear, knowledgeable, and effective at resolving issues.
＋Easy setup and use — Several reviews say the app is straightforward to install, configure, and operate day to day.
＋Return workflow efficiency — Merchants value the app for making returns and exchanges easier to manage for both teams and customers.
＋Problem-solving expertise — Support is praised not just for speed but for understanding Shopify setups and helping find practical solutions.
－Difficult setup or onboarding — One merchant reports setup as frustrating and says they could not get calls or demos from support.
－Login access problems — One long-time merchant reports being locked out with password reset not working, creating customer-facing issues.
－Customer communication confusion — One otherwise positive review says the platform and its communications can sometimes confuse customers or internal teams.
Watch out: The main caveat is that a few merchants report friction around setup, access, or customer-facing communication clarity.
Synthesized from the 20 most recent App Store
reviews (2026-07-16); themes paraphrased.
FAQ
Which is cheaper, Easyship or Loop Returns?
Both start at free (verified 2026-08-29).
Does Easyship or Loop Returns have a free plan?
Both offer free tiers.
Which is rated higher on the Shopify App Store?
Loop Returns rates higher at 4.7 ★, vs 4.1 ★ — though both counts matter: Easyship has 361 reviews and Loop Returns has 408.
How we compare: pricing and plans are collected automatically
from vendor pages on a schedule and shown with verification dates; ratings come
from the Shopify App Store; merchant sentiment is synthesized from the most
recent App Store reviews (paraphrased, never quoted). We currently have no
affiliate relationship with either vendor. Found an error?
The data snapshot behind this page is dated — check the vendor's page for
same-day changes.
Easyship
Loop Returns