DTC Proof refreshed today Benchmark your stack

Apps / Post-purchase & shipping / Parcel Panel

Parcel Panel

Post-purchase & shipping Free tier

Parcel Panel: rated 5 ★ across 2,855 App Store reviews, pricing from free, free tier available.

Pricing & ratings last verified 2026-08-29

Track order status with branded tracking pages and shipping notifications from CWILL (formerly Parcel Panel). Reduce WISMOs, build loyalty, and boost sales.

Pricing

PlanMonthlyLimits / notes
Free $0 20 credits per month; 1 order equals 1 credit; unavailable once credits are exceeded.
Essential $11 Displayed configuration includes 200 credits per month at an average of $0.055 per order; selectable credit levels shown: 200, 500, and 1,000; additional credits cost $0.05 each.
Professional $59 Displayed configuration includes 2,000 credits per month at an average of $0.0295 per order; selectable credit levels shown: 2,000, 5,000, 10,000, 15,000, and 20,000; additional credits cost $0.05 each.
Enterprise $479 Displayed configuration includes 25,000 credits per month at an average of $0.0192 per order; selectable credit levels shown: 25,000, 30,000, 40,000, and 50,000; additional credits cost $0.05 each.

Prices are displayed in USD. The page advertises 20% savings with annual billing, but annual per-month prices are not visible in the supplied text.

Verified 2026-08-29 from source.

Features

From the vendor's App Store listing (2026-07-20); "—" = not stated.

What merchants say

The visible recent reviews are strongly positive, with the clearest pattern being praise for fast and helpful support. Feature-specific feedback is thinner, but the app is described as easy to set up, professional-looking, and useful for order tracking communication.

  • ＋ Responsive support — Merchants repeatedly highlight fast, helpful customer service and assistance when needed.
  • ＋ Easy setup — Some reviewers say the app is quick to configure and simple to get running.
  • ＋ Professional tracking experience — The tracking page is described as polished and useful for keeping customers informed.
  • ＋ Migration help — One merchant appreciated that the team helped move tracking data from another tracking app with little manual effort.
  • ＋ Overall satisfaction — Several brief reviews express strong general approval without naming specific features.

Best for: These reviews suggest the app fits Shopify merchants that want a low-friction order tracking page and responsive help during setup or migration.

Synthesized from the 20 most recent App Store reviews (2026-07-16); themes paraphrased.

Who runs Parcel Panel

1% of indexed storefronts

Detected on 32 of the 3797 DTC brands we track: Sister Jane , Incerunmen , Saye , Temis , Western Republic , kidzonetoys , Sunday Riley Skincare , Bh Cosmetics , Sculpd , Phenom Elite , Rise Fall , Norse Interiors , Moon Pod , ANNOORY , Custom Cuff , Galt Couture , Story In Steel , WAV Brand , Hume Health , Hermosa Hair , Sassy Saints , 6TEEN , Depology , Hygiene Collective , PureBeauty , Smuuv Body , All American Canine , BullyStick.com , Doolce + Diego , PTLOM , Feals , Umzu . From storefront signature detection — see brand stacks.

Compare Parcel Panel

Parcel Panel pricing explained · Parcel Panel alternatives

Parcel Panel vs AfterShip · Parcel Panel vs Easyship · Parcel Panel vs Loop Returns · Parcel Panel vs Loop Tracking (formerly Wonderment) · Parcel Panel vs Malomo · Parcel Panel vs ShipStation