Honeycomb Upsell

Visible reviews are mostly positive, with merchants frequently praising support quality, ease of setup, and useful upsell or cross-sell functionality. However, the negative reviews are severe and cluster around bugs that affect revenue-related funnels, paired with frustration about delayed or ineffective support responses.

• ＋ Helpful support — Many merchants describe support as quick, responsive, and willing to help with setup or troubleshooting.
• ＋ Ease of setup — Several reviews say the app is straightforward to install, configure, and use without much technical effort.
• ＋ Effective upsell functionality — Merchants report that the app does what they need for upsells, cross-sells, checkout funnels, and sales improvements.
• ＋ Free plan value — A few merchants specifically appreciate that the free version is useful for smaller or early-stage stores.
• ＋ Customization and flexibility — Some reviews highlight configurable funnel options and help tailoring checkout or upsell flows.

• － Bugs affecting funnels — Several negative reviews mention broken upsell logic, thank-you-page issues, blocked orders, or revenue-impacting defects.
• － Support delays or missed follow-up — Some merchants say support was slow, unresponsive, or failed to provide clear timelines during serious issues.
• － Pricing fit — One merchant wanted a lower paid tier for stores with higher-ticket products but limited traffic.
• － Review solicitation concern — One negative review alleges the app encourages positive reviews after support interactions.

Best for: These reviews suggest the app fits Shopify merchants who want a relatively easy upsell and cross-sell tool with hands-on setup support and a useful free option.

Watch out: The main caveat is that when funnel logic or checkout-related features break, some merchants report slow resolution and meaningful business disruption.

Synthesized from the 19 most recent App Store reviews (2026-07-16); themes paraphrased.